Key Account Manager - Client Retention & Growth

Join Jobstreet by SEEK as a Key Account Manager in the vibrant heart of Bali and drive long-term client success through strategic relationship management. This role is perfect for a results-driven professional passionate about client retention and growth. In this dynamic position, you'll be responsible for building and maintaining key relationships with high-value clients, ensuring their satisfaction and loyalty. Based in the beautiful city of Canggu, you'll have the opportunity to work in a supportive and collaborative environment while contributing to the success of one of Indonesia's leading job portals.

As a Key Account Manager, you'll be at the forefront of Jobstreet by SEEK's client retention and growth strategy. You'll work closely with sales teams to identify and nurture high-potential clients, and develop tailored solutions to meet their unique needs. Your mission is to ensure that our clients not only find the right talent but also continue to trust and rely on Jobstreet by SEEK for their recruitment needs.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong, strategic relationships with key clients to drive long-term success.
• Develop and implement client retention and growth strategies tailored to each client's unique needs.
• Collaborate with sales teams to identify and nurture high-potential clients.
• Monitor client satisfaction and provide regular feedback to improve service quality.
• Leverage data and analytics to identify trends and opportunities for client growth.
• Attend and participate in industry events and conferences to stay up-to-date with market trends.
• Provide regular reports and presentations to senior management on client performance and growth opportunities.
• Ensure compliance with all relevant laws, regulations, and company policies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in client relationship management, account management, or a similar role in the recruitment industry.
• Proven track record of success in client retention and growth.
• Strong understanding of the recruitment industry, including job portals, staffing agencies, and HR technology.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in using CRM software such as Salesforce or HubSpot.
• Fluency in both English and Bahasa Indonesia.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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